“GoDaddy vs. HostGator?” is a quite common query for anybody researching internet hosting choices.
GoDaddy and HostGator are two of the most important internet hosting manufacturers on this planet. And they’re owned respectively by the 2 of largest internet companies corporations on this planet (GoDaddy Group and Newfold Digital). I’ve written a HostGator Review and a GoDaddy Hosting Review respectively.
They are each “go-to” manufacturers for enterprise homeowners on the lookout for accessible, reasonably priced internet hosting. And but – they’re completely different corporations with completely different manufacturers. And when you’re selecting an internet site host – you continue to have to finish up selecting.
I’ve present purchasers who use (and like) GoDaddy internet hosting. Although this website runs on InMovement Hosting (which I’ll point out later) – I even have a number of tasks which have run on HostGator for years. I’ve been proud of them.
In this comparability between GoDaddy and HostGator, I’ll attempt to break down the variations that I’ve highlighted in seven completely different areas starting from pricing construction to customer support and market focus as a way to determine which is the most effective match to your undertaking.
Let’s dive into GoDaddy vs. HostGator.
Best for pricing & options.
Best for bundled companies.
Table of Contents
- HostGator vs. GoDaddy Pricing
- HostGator Shared Hosting Plans
- GoDaddy Shared Hosting Plans
- The Winner: HostGator
- Web Hosting Features
- The Winner: HostGator
- Speed and Performance
- The Winner: Tie – HostGator and GoDaddy
- Usability & Onboarding
- The Winner: GoDaddy
- Customer Service
- The Winner: HostGator
- Market Focus
- The Winner: HostGator
- Other Factors
- GoDaddy vs. HostGator Conclusion
HostGator vs. GoDaddy Pricing
Both HostGator and GoDaddy provide a large menu of internet hosting merchandise resembling VPS internet hosting, Cloud internet hosting, specialised WordPress internet hosting, reseller internet hosting, and extra. But for pricing – we’ll deal with the commonest product that small companies often want – shared Linux internet hosting.
Shared Linux internet hosting is also referred to as the “kind of hosting that lets you run WordPress, Joomla, and most non-Windows web apps.”
GoDaddy and HostGator each value their internet hosting in 3 tiers…that doesn’t fairly line up.
|Free Domain Name||1 12 months||1 12 months||1 12 months|
|Storage||25 GB||48 GB||100 GB||200 GB|
|Free Domain Name||1 12 months||1 12 months||1 12 months||1 12 months|
The first tier is for small web sites on a funds. GoDaddy calls it their Economy plan and renews at $8.99/mo. HostGator calls it their Hatchling plan and renews at $7.95/mo.
Their first tiers are completely different based mostly on the sort of cap they use.
HostGator makes use of a area title cap – ie, you may solely have one web site on that plan, however that web site is in any other case unmetered. It can have huge movies, loads of storage, a number of databases (e.g. software program installs on the identical area), and limitless e-mail accounts. But you may solely host a single area on that account.
GoDaddy makes use of area, storage, database, and e-mail caps. This means you could join a single web site, however you could have additionally restricted your information saved and e-mail accounts you could arrange.
HostGator has the higher deal on the primary tier if you’re on the lookout for a small, low-cost plan.
The center tiers are essentially the most comparable. HostGator calls it their Baby plan.Sponsored Links
It renews at $9.95/mo. GoDaddy calls it their Deluxe plan. It renews at $11.99/mo.
Both are nearly precisely the identical on all core internet hosting options aside from databases and e-mail availability (an idea that I’ll cowl in Features). HostGator is a barely higher deal at a US greenback much less per 30 days.
The prime tiers are much less comparable since they don’t restrict something (exterior of the bodily limits of the server).
Instead, they compete based mostly on plan bonuses. GoDaddy calls it their Ultimate and renews at $16.99/mo. HostGator calls it their Business plan and renews at $14.95/mo.
GoDaddy’s primary bonuses are a free SSL certificates, free Premium DNS (for anti-spam), and free “processing power.”
HostGator offers a free SSL and a free devoted IP handle. On the highest tiers, GoDaddy’s look higher, although the one actual distinction is the Premium DNS, which is “paid for” with their increased value.
If you might be operating a single website and need limitless options on that website, you’ll get the most effective worth with HostGator’s Baby Plan.
Otherwise, their pricing is comparable sufficient that I’d take a look at a few of the different variations between HostGator and GoDaddy earlier than deciding.
The Winner: HostGator
Web Hosting Features
Like I’ve outlined in different webhosting evaluations, it’s helpful to interrupt webhosting options down into two completely different units – a “core feature set” and a “bonus feature set”.
The core characteristic set consists of what I name the “3 D’s” – domains, disk area, databases, and e-mail.
Domains are what number of distinct internet properties you may connect with your internet hosting account.
Disk area is what number of information you may retailer in your account, and databases/e-mail is how a lot software program you may set up to assist handle these information (ie, one set up of WordPress requires one database in your server).
They each cap one among these three core options as talked about within the pricing. But normally, each GoDaddy and HostGator present the very same core options…with a couple of variations.
HostGator makes use of industry-standard software program resembling cPan el and MySQL that “run” your core options. These enable for versatile and acquainted administration.
GoDaddy has proprietary software program for his or her backend. They do enable for cPanel…nevertheless it prices a greenback extra per 30 days.
That stated, you can begin to see a distinction between GoDaddy and HostGator on “bonus hosting features.” The catch about bonus options is that it’s essential really use them to be worthwhile.
HostGator presents bonus options resembling advertising credit for AdWords, Bing, and many others. They additionally provide a free enterprise toll-free cellphone quantity for what you are promoting.
GoDaddy presents a free Office 365 subscription. They’ll additionally bundle lots of their companies like DNS, accounting, and many others.
If you’re a small enterprise that doesn’t want/need nitty-gritty cPanel options – and also you just like the comfort of GoDaddy’s complementary companies, then GoDaddy will probably be good. If you might be wish to experiment and need entry to extra superior options, then HostGator will probably be a greater match.
The Winner: HostGator
Speed and Performance
The core job of an internet host goes past merely storing and delivering information to your web site guests. You’ll additionally need your internet host to ship the information rapidly.
There are a whole lot of elements that go into web site pace, and lots of instances, you can’t blame a sluggish web site on a sluggish host (e.g., even essentially the most highly effective engine can’t go Zero to 60mph in 5 seconds if it’s pulling a massive boat ).
That stated – server pace remains to be essential. There’s not likely a great way for non-network engineers to measure server pace between hosts (since, once more, a number of elements).
In earlier internet hosting evaluations, I’ve checked out Time To First Byte (TTFB) – a measurement for the way rapidly a server sends again the primary byte of knowledge after it receives a request from a browser.
Here are the outcomes from my most up-to-date take a look at –
GoDaddy is a bit behind, however they’re shut sufficient that their instances ought to common out to be the identical.
Normally, inside knowledge isn’t publicly accessible. But, EIG is a publicly-traded firm with all the general public experiences that go together with that. Here’s their inside knowledge from their a current Investor’s Day report –
As you may see, even Endurance’s (probably biased) inside knowledge reveals HostGator as a lot sooner…which isn’t proven by my very own exams.
The primary takeaway – they’re each quick sufficient so that you can work on all the opposite variables that you just management and have an effect on web site pace.
There is one apart – uptime and consistency.
That’s to not be glib about downtime. Downtime issues. But it’s essential to have a look at why the downtime occurred – and if an identical incident occurred once more.
Given their measurement and assets, I see HostGator and GoDaddy’s downtime danger as about the identical.
The Winner: Tie – HostGator and GoDaddy
Usability & Onboarding
Any good product can flip unhealthy rapidly should you can’t determine easy methods to really use it. And this level is particularly true with internet hosts.
The product’s title sounds daunting for brand spanking new customers to get together with, particularly in comparison with all-in-one web site builders like Wix, Weebly or WordPress.com.
Both HostGator and GoDaddy have pretty simple onboarding and good usability. GoDaddy makes use of a proprietary setup along with cPanel . They each preserve comparable account portals and so they each ship out comparable onboarding emails.
And they each make it simple to put in widespread internet apps like WordPress.
They each do upsells to an identical diploma. GoDaddy already has the fame, however HostGator’s generally is a bit annoying too. Here’s their checkout course of.
The catch, although, is complimentary companies. GoDaddy is a site registrar and “business services” supplier. Many instances, an organization could have a site and e-mail with GoDaddy earlier than they’ve an internet site. In that case, GoDaddy does make product integration easy.
If you have already got a site with GoDaddy, pointing it to HostGator isn’t an enormous problem. But, should you already use GoDaddy’s e-mail and different companies, you then’ll have an easier setup sticking with their internet hosting companies.
Overall, GoDaddy has an edge in usability and onboarding. It’s nothing decisive nevertheless it does converse to the kind of buyer that they’re on the lookout for, which we’ll cowl shortly.
The Winner: GoDaddy
Usability and onboarding can clear up a whole lot of issues. however not each single problem. And that’s the place customer support is available in.
The difficult factor about customer support is that it’s all anecdotal. No single comparability (together with this one) can state definitively if one firm has “good” service or “bad” service.
You by no means know in case your customer support agent simply began yesterday (vs. their seasoned professional) or was having a horrible/superior day – or if it’s a deeper indication of firm tradition.
Instead, I strive to have a look at indications on whether or not an organization treats their customer support as a value, a gross sales alternative or as an funding.
According to the EIG’s Investor’s Day report, they’re obsessive about their Net Promoter Score (NPS) . In quick – that may be a metric that measures how doubtless your clients are to advocate you.
They draw a transparent correlation between customer support → NPS → $$$
In different phrases, HostGator views customer support as an funding that results in each extra gross sales and extra upsell alternatives. GoDaddy treats it equally.
That’s a superb factor for you because the buyer with a catch (ie, the upsell half). If you don’t thoughts placing up with the upsells, you’ll doubtless expertise alright customer support from HostGator and GoDaddy.
The primary variations are cellphone entry and technical abilities.
GoDaddy has cellphone assist and HostGator doesn’t have cellphone assist.
In my expertise and from EIG’s investor experiences, HostGator has extra front-end technical experience. In different phrases, the individual you begin speaking to at HostGator is extra doubtless to have the ability to clear up your problem than GoDaddy.
At GoDaddy – you’re extra prone to get referred to a “technical specialist” or new upsell product (ie, “WordPress Hosting”).
If you need cellphone assist – go together with GoDaddy. If you don’t want cellphone assist and easily need fast solutions – go together with HostGator.
The Winner: HostGator
*If customer support is the first problem for you – make sure you try InMovement Hosting (my evaluate right here). They’re an impartial firm (ie, not owned by EIG) with a robust deal with customer support.
Newfold Digital owns HostGator.
They are actively investing in different manufacturers like Bluehost, JustHost, iPage, or HostMonster).
Why? Because they doubtless see them as complementary manufacturers that match several types of clients – type of like Coke & Pepsi.
Here’s their chart for buyers on their “brand positioning” –
This chart strains up completely with how I’ve discovered HostGator’s customer support & usability.
HostGator markets to people who find themselves web site homeowners first and enterprise homeowners second.
GoDaddy positions itself as an organization striving to “empower small business owners.” In different phrases, they need people who find themselves enterprise homeowners first and web site homeowners second.
It is smart – and can also be essential for what merchandise & enhancements every model will doubtless make sooner or later.
HostGator is prone to maintain investing in technical enhancements and pricing. GoDaddy is prone to maintain investing in usability and complementary enterprise merchandise (like accounting software program).
The Winner: HostGator
Here’s a seize bag of different elements to think about:
- HostGator has an extended money-back assure (45 days) than GoDaddy (30 days).
- For higher or for worse, they’re each owned by a large company. As I’ll point out within the conclusion, if you would like a non-Newfold Digital host, you may take a look at InMovement (evaluate), Web Hosting Hub (evaluate) or SiteGround (evaluate).
- HostGator additionally presents an attention-grabbing Cloud internet hosting plan if you’re international and wish to work with these settings.
GoDaddy vs. HostGator Conclusion
So GoDaddy vs. HostGator? They’re each fantastic hosts with some variations.
If you might be extra technically inclined or need higher efficiency – then I’d go together with HostGator.
If you need cellphone assist and/or an all-in-one GoDaddy expertise – then go together with GoDaddy.
If you’d fairly go together with an impartial firm with a much bigger deal with buyer assist, then I’d go together with InMovement Hosting (evaluate).
And if you’re extra confused than ever – you may discover my Website Setup Guide and/or my shared internet hosting quiz helpful.